Speaking Engagements:
All are open to the public

Mission College 6/6/08
Create a Marketing Plan

PMI - San Jose 7/9/08
Leading Indicator Dashboard^TM
Team Recognition System^TM

SBODN - San Jose 9/8/08
Accessible Team Dashboards & Recognition

Mission College 10/18&25/08
Create a Business Plan

Mission College 11/15/08
Create a Marketing Plan

See Past Engagements

ClearAction Leadership - Lynn Hunsaker

Lynn Hunsaker helps people quickly see what is needed for immediate action. She founded ClearAction with a focus on customer retention and internal marketing strategies and processes. At Applied Materials, Business Insights, Tragon, and Sonoco, Lynn directed product management, alliances, market research, marcom, customer satisfaction improvement, metrics, quality tools, recognition and executive incentive programs, process improvement, and change management. Her roles included director of marketing and business development, head of corporate quality, strategic planning manager, and market research manager. Beginning in 1988 Lynn conducted hundreds of personal customer interviews nationwide, developed Sonoco's global customer satisfaction methodology, and continually improved Applied Materials' customer satisfaction improvement program for 8 years. She is an AMA Professional Certified Marketer^TM, ASQ Certified Quality Manager, Qualified MBTI^® Practitioner and past president of Silicon Valley American Marketing Association where her team received AMA's Chapter Excellence Award. Lynn has taught graduate and undergraduate courses at UC Berkeley Extension, SJSU and Mission College. She earned psychology and marketing degrees at Brigham Young University and an MBA at Vanderbilt University.

Lynn is a frequent speaker and author on customer satisfaction and balanced scorecard topics. Past speaking engagements include: